Education

PTPTN – incompetence compounded

By Kit

June 24, 2007

OMJ has sent me a copy of letter he had written to PTPTN on the unreasonable interest demanded for the balance of loan, illustrating that the PTPTN is suffering from “incompetence compounded”.

This is OMJ’s letter to PTPTN:

Dear sir, i am OMJ, (I/C given) a ptptn loan borrower. i previously got a loan from ptptn to further my studies and after i graduate i immediately sent an email to ptptn, asking your ministry to deduct my loan repayment from my salary, but there was no answer from your ministry until end of last year which said that you all will process my request but then i found out during the “no answer period”, i was being charged with interest which purely no fault of mine. A few days ago i got another letter telling me that i still a balance of RM 355.90 unpaid. This is very unfair to me. I, an honest citizen, trying to repay my loan, but because due to your ministry’s ineffeciency, i have keep interest which i myself do not even know. Is it how an honest person is being treated? And i have tried to check my balance on your website but i was always unable to load the page. SO i am kept in the dark of my balance while your ministry keep sending my letter, telling me of balances which i do not even know existed, to pay up. This is very unfair to me. A letter was sent from your ministry to me asking me to send RM 1779.50 in 5th February 2007 and i have sent a check on 12th February 2007. So what is this RM 355.90. Why am i being bullied for being a good citizen? I am writing to you sir so i can able to bring up this matter, it’s not that students do not want to pay up but it’s the ptptn’s fault for not collecting the loan repayment and for oppressing good citizens like me who wants to pay back as soon as possible. Thank you for your time. With regards, OMJ p/s Monthly deduction from my salary for my loan repayment was started since march 2007, thus where did this RM 355.90 came from?