This is email from Heng:
Lately, many Telecoms Malaysia customers are forced down their throats to have a new voice mail message service without even the customers requesting for it. I believe this is part of a scheme to meet the so called KPI of the GLC’s. This service is a nuisance to many customers. The calling party shall be charged for futile calls and the receiving party shall be billed for retrieving the messages.
I hope as a YB, please look into this issue or if this is a minor issue to you as you have to handle other major national issues, please get someone to handle this issue for the benefits of Telecoms Malaysia customers.
What say you?